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Backups and Support
Our Managed Services offering primarily focuses on remote support; however, onsite support can be arranged based on individual client requirements.
Our offering also includes network and hardware support, as well as sourcing. We can supply the necessary hardware and handle installation and configuration according to the client’s requirements.
Daily backups are performed, with all data securely stored locally in a hosted data centre. Restore tests and recovery jobs are billed either against the retainer hours or at an out-of-bundle hourly rate.
Server and device backups are available and are quoted upon request, as pricing depends on specific factors such as the type of data, backup location, frequency, and retention requirements.
